Technology Resources

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Technology Family Resource Center

 

Helpdesk/Support

 

Students using ChromebooksHow to get support

  • Call 360-596-6172. We have staff answering calls from 8:00 a.m. to 7:30 p.m. weekdays, excluding holidays; however, please know that due to high call volumes at times, you may be asked to leave a message. Be assured someone will return your call as soon as possible.
  • Email us at [email protected].
  • Visit us during our office hours on weekdays 8 AM to 4 PM, excluding holidays.  Please come to our district office lower entrance, 100 Tullis St NE, Olympia WA 98503. Park in the lower lot and then come to the building's lower entrance. We are at the top of the ramp with the long blue handrail.  If you need to make arrangements for support outside of our hours, please contact us and we can work with you to find a solution.

 

OSD Hotspot Information

 

Accessing and Using the Student Portal

 

Student Online Registration Video (how to submit first-day packet forms online)

 

Chromebooks

OSD Chromebook Expectations and Use Handbook

 

How to get/swap a Chromebook

  • Please come to our district office during our hours, as described in the "How to get support" section.

 

Chromebook Technical Tips

 

Skyward

 

Schoology

 

Remind

What is Remind, Accessing parent account, adding contact info, using Remind

 

Zoom

 

SecURLy

 

What is SecURLy?

  • SecURLy is our district web filtering and automated health/safety system for our student Chromebooks. SecURLy is filtering our district Chromebooks at all times, regardless of their physical location. Web filtering is required by the Federal Communications Commission for the Olympia School District to qualify for E-Rate funding.
  • SecURLy is also monitoring student web traffic, searches and other traffic for potentially self-harmful, bullying, violent or other inappropriate words and phrases.

 

What does SecURLy do if it detects potentially harmful words and phrases?

  • SecURLy has a human monitored alert system that, if a situation is potentially serious enough, causes them to contact the school district and/or family immediately. 
  • For all lower level instances of words/phrases, alerts are provided to families through the SecURLy Parent Portal.

 

What can you (families) do with SecURLy?

  • See their child’s web history on their district Chromebook
  • Implement custom web filtering when not in the physical school space. Note: Please be aware that teachers rely on websites and streaming video for lessons. Additional filtering may impact what teachers assign.
  • Receive safety/health alerts from the SecURLy monitoring system.

 

To register for the SecURLy Parent Portal, visit the OSD SecURLy webpage found here: OSD SecURLy Parent Portal.

 

Kami